FAQ
How do I know what my size is?
Every product is fully measured. You can find the measurements of the products in the description. Look carefully at the measurements so that you only buy something if you are sure it will fit.
How long will it take for my order to be dispatched?
Orders within the Netherlands or Belgium are dispatched with 1-3 working days. Deliveries outside these countries take 2-4 working days to ship. You will receive delivery details in your email.
How can I return my order?
Returns are not allowed. We recommend that before making a purchase from us, you carefully read the description with all dimensions of the product.
Unless you are really not satisfied with the purchase of your product, you can send an e-mail to: ysabellstudios@gmail.com We will look for a solution together!
How do you get in touch with us?
You can always reach us via e-mail if something is wrong. You can send an e-mail to: ysabellstudios@gmail.com
If you want to stay up to date on the latest drops or special offers you can sign up for our newsletter!
Can I make a special request for customised items?
Yes, you can. If you have a special request, you can send us a DM on instagram or an email at the following email address: ysabellstudios@gmail.com
Please be as specific as possible about what you want, and we'll see what the possibilities are together!